December last a 999 call was made for an ambulance to come to me.
It took AN HOUR.
I believe the target response time in a rural area is 20 mins.
Had it been a heart attack,conventional opinion suggests that I would not have survived.
I had been bleeding heavily for 2 hours, dangerous, potentially, since I am on Warfarin.
I contacted Shropdoc, who instantly said they would 999 an ambulance: this was about 0130…ambulance arrived 02.30.
I raised my concerns some weeks later. A very long letter arrived, giving minute by minute account of events which distilled into what I have said. W Mids Ambulance said they had been unable to get out a Shrewsbury ambulance,all were busy..so had gone cross-Border: mine came from Newtown.
They concluded by saying that they were constantly seeking to improve their service!!!!!!!!
I should be most grateful if you COULD PRESS THEM AS TO WHAT STEPS THEY HAVE TAKEN TO IMPROVE THEIR RESPONSE TIME.
I have no doubt that they will send you a huge letter as they did me : please dont forward it ! We need to kick them into DOING SOMETHING!!!!!